20+ Years Enterprise AV & IT Experience • NJ • NY • PA

Bill Houston
AV & IT Program Manager

AV & IT program manager with 20+ years of enterprise experience delivering mission-critical technology environments for Fortune 100 financial institutions, including Morgan Stanley and JPMorgan Chase. Background spans project management, systems strategy, collaboration platforms, and live production.

AV+IT
Dual Discipline Expertise
NJ/NY/PA
Tri-State Experience
1x
Single Point of Contact
3+
Areas of Experience
NJ/NY/PA
Tri-State Experience
1x
Point of Contact
2x
Industry Certified

Three Areas of Experience

Two decades of hands-on experience across project leadership, systems strategy, and live production support.

AV & IT Project Management

End-to-end project oversight from scope to go-live, including budget management, vendor coordination, SLA compliance, schedule tracking, acceptance testing coordination, and client training — gained managing 300+ concurrent enterprise deployments.

SLA Compliance Vendor Mgmt Project Oversight ServiceNow

AV & IT Systems Strategy

Design review and technology strategy background for conference rooms, boardrooms, and collaboration spaces, with expertise in Crestron control systems, Microsoft Teams Rooms, Zoom Rooms, and Webex environments.

Crestron DMC-E-4K Teams Rooms Zoom Rooms Webex

Live Audio & Video Production

Background in production for corporate events, conferences, worship services, broadcasts, and livestreams, including audio mixing, video switching, camera coordination, technical direction, and streaming management.

Live Events Livestreaming Audio Mixing Tech Direction
OSHA 30 Safety Trained
On-Time Delivery
Single Point of Contact
AV + IT + Live Production
New Jersey Based
CTS Certified

Cross-functional coordination

Comfortable serving as the single point of contact across AV, IT, and licensed trade partners on a project.

Cross-discipline expertise

AV, IT, and live production knowledge in one person — fewer handoffs between specialists.

On time. On budget.

Project management discipline means fewer surprises and better outcomes.

Regional knowledge

Deep familiarity with NJ/NY/PA vendors, codes, and market conditions.

Always learning

Actively pursuing PMP certification and continuing education across the AV/IT credential stack.

A Partner-Level Perspective

Most organizations don't need another vendor — they need someone who understands the full picture and takes ownership of outcomes.

I bridge the gap

Technology projects often fail due to poor coordination between vendors — my background is in preventing exactly that, as the person who owns the coordination.

Certified & credentialed

CTS-certified through AVIXA and pursuing PMP certification — industry-standard credentials across the AV/IT stack.

Veteran discipline

Eight years in the U.S. Coast Guard Reserve as an Electronics Technician — a foundation for structured, methodical work.

Industry Background

Industry Experience

Experience spans organizations across New Jersey and the tri-state area that rely on technology to operate, communicate, and perform.

🏢

Corporate & Enterprise

🎓

Education

⛪

Houses of Worship

🏛️

Government & Municipal

🎤

Entertainment & Events

🏥

Healthcare

My Project Approach

A disciplined approach that keeps every project on track.

1

Discovery

Understanding your goals, environment, and technology requirements.

2

Assessment

On-site or virtual evaluation of current systems and project scope.

3

Planning

Defining scope, timeline, and milestones before work begins.

4

Execution

Project management, vendor coordination, and milestone tracking.

5

Delivery

Project closeout, documentation, training, and post-project follow-up.

Bill Houston
Bill Houston
Project Manager, Ford AV
Active Credentials
AVIXA Elite Professional Member 2026
CTS — AVIXA Certified Technology Specialist
Crestron Certified
Dante Certified
QSC Certified
Lutron Certified
Netgear Certified
Sennheiser Certified
Shure Certified
Asana Certified
ClickUp Certified
monday.com Certified
US Coast Guard Reserve Veteran (ET)
OSHA 30-Hour Construction — DOL Outreach
In Progress — 2026
PMP — Project Management Institute
Biamp Tesira Certification
Microsoft AI-900 — Azure AI Fundamentals
MS-700 — Managing Microsoft Teams

Enterprise Experience.
Hands-On Execution.

Bill Houston is an AV and technology professional with 20+ years of enterprise experience delivering mission-critical meeting environments for C-Suite and senior leadership at Fortune 100 financial institutions. He founded Tullis Technologies, an AV & IT consulting practice, and is currently a Project Manager (Level 3) at Ford AV.

Bill has directed global PMO operations for JPMorgan Chase — managing 300+ concurrent technology deployment projects — and served as Senior Program Manager for Morgan Stanley's enterprise AV and IT program. His background spans Crestron systems, Microsoft Teams Rooms, Zoom, Webex, webcasting, and executive-level client engagement.

He holds an MBA in Technology Management and a B.S. in Technical Theater, is CTS-certified through AVIXA (AVIXA Certified Technology Specialist), and is actively pursuing PMP (Project Management Professional) certification. He brings a rare combination of technical depth, project management discipline, and executive communication skills to every engagement.

20+
Years Experience
300+
Projects Managed
F100
Enterprise Background
Verified Credentials
Dante Certified
Level 3 (Highest) — Audinate
AVIXA CTS
Certified Technology Specialist
CRESTRON DMC-E-4K CERTIFIED ENGINEER
Crestron
DMC-E-4K
QSC
Level 1 (Highest)
Netgear
AV Level 2 Certified
OSHA 30-HR CONSTRUCTION
OSHA 30-Hour
Construction Outreach
Full Credential Detail
Level 1
Level 2
Level 3
Dante AV
Cat Cable
Dante Certification Suite — Audinate
✓ Dante Level 1 — Fundamentals
✓ Dante Level 2 — Intermediate
✓ Dante Level 3 — Advanced
✓ Dante AV — Audio/Video over IP
✓ Dante Category Cable Certification
Full suite of Audinate training covering audio networking, AV-over-IP, and Dante cable standards knowledge.

Let's Talk

Whether it's a new opportunity, a project collaboration, or just connecting professionally — reach out.

Schedule a Call

Let's Connect

Have a question, a project in mind, or just want to connect? Reach out — I respond to all inquiries within one business day.

Location
Morristown, New Jersey
Serving NJ, NY & PA
Phone
862-451-7907
Fax
862-314-0642
Schedule a Meeting
Book via Calendly
Work Sample

Executive AV
Readiness Checklist

25 critical checkpoints to evaluate your executive meeting environments — developed from 20+ years of Fortune 100 enterprise AV experience.

25 checkpoints across 6 critical categories
Critical / Important / Standard risk ratings
Scoring guide: High Risk → Meeting-Ready
Built for IT directors, facilities managers & AV teams
View the Checklist

View a sample of this work, built from real project experience.

View Sample →
Work Sample

Executive Webcast
Run of Show Template

A 2-page fillable PDF built from 20+ years of producing executive webcasts for Fortune 100 organizations. Pre-event checklist, day-of timeline, and post-event wrap — all in one document.

15-point pre-event technical checklist
Day-of timeline with 12 pre-labeled segments
Escalation contacts, presenter roster & post-event wrap
138 fillable fields — works in Adobe Acrobat/Reader
View the Template

View a sample of this work, built from real project experience.

View Sample →
Work Sample

AV Vendor
SLA Scorecard

A 1-page fillable scoring template for evaluating AV vendor SLAs — built from 20+ years of enterprise AV program management experience. Score vendors objectively out of 100 before signing.

8 categories: response tiers, escalation, parts, remote diagnostics
PM coverage, executive escalation, penalty clauses & renewal terms
Scored out of 100 — Unacceptable / Marginal / Acceptable / Best-in-Class
57 fillable fields — works in Adobe Acrobat/Reader
View the Scorecard

View a sample of this work, built from real project experience.

View Sample →
Work Sample

AVoIP Network
Readiness Assessment

10 critical checkpoints to evaluate whether your network is ready for AV-over-IP — before the next AVoIP rollout. Score each category and get a readiness band with a remediation roadmap.

10 checkpoints: switches, VLANs, PTP, multicast & QoS
Score 0 / 5 / 10 per category — auto-totals out of 100
Readiness bands: Significant Risk → Ready with Remediation → AVoIP Ready
Fillable PDF — works in Adobe Acrobat/Reader
View the Assessment

View a sample of this work, built from real project experience.

View Sample →